The Ritz Plaza

Front desk doorman/concierge amazing, nice gym, close to subway,

but extremely noise, there's lot of traffic noise plus fire station close by.

Really great buildingThe best property management in NYC - maintenance is amazing. Great app, has fun events Nice doormenGreat amenitiesVery close to lots of subways

I lived here for over 3 years. The front desk staff is the best I have had in NYC. Elevators are always working pretty much. Sometimes one elevator will be down or something but the other ones will be working so it's fine. They recently redid the entire look and added a huge lounge. The fire station next door never bothered me because in NYC there's always something loud like that. Whether it's ambulances, fire trucks, cop sirens or loud drunk people. It's right next to time square so there's going to be some noise.

I have lived here for over 2 years now and I love the building / the staff / amenities / apartment size / location it's amazing.Pros:- Great location / very close to my office and eating out options (Hells Kitchen), groceries etc are close by too- Rent (ok this might have gone up now, but it was reasonable then)- We moved apartments in the building last year to a higher floor and a slightly bigger apartment, the transition was super smooth everything from rent transfer to sequring elevators to move - flawless experience- The people: the desk staff is almost like family now, my kid loves them too. So courteous and friendly.- Amenities: new gym and especially the lounge are simply WOW, we already had a small party there and all our friends were quite wow'ed by it too. Oh there is an indoor pool too- Apartment: depending on your apartment you have a balcony, especially on a higher floor it's like having your own slice of heaven in NYC - great views too- Maintenance: everything is fixed same day, I have had a whole oven and AC replaced the same day Cons (I am trying hard to think)- It can get quite noisy if you live with windows facing 48th street due to the theatre location, but this is not a problem on higher floorsAll in all, I love living here it has provided me with a ton of convenience and a great experience. I would highly recommend this to anyone.

I spent 2 months at the Ritz Place. My experience has been mixed. I am a world traveller and working in the finance industry so that may give you a little better context of my comments below.Noise: My rest is important. However the fire station at the corner of 48th St and 8th ave just runs their fire engine on around-the-clock basis. This is in addition to the St Luke Hospital ambulance nearby. I lived above 25F and I was woken by the sirens many nights. Front desk: The staffs are in general as friendly as it gets. However this is a 500 unit apartment with 2 front desk staffs at any one point. So, they are stretched. As much as they are friendly, they cant keep up with the foot traffic not to mention unfamiliar faces like me who comes in and out on a quarterly basis. If the apartment were to be 100 units, even for short term corporate lease guests, they would be able to recognize me. It is the behemoth size of the apartment plaza rather than the staffs for some of the hospitality lapses.Location: stone throw from Hell's kitchen (major plus) and Times square (depends, it is a major minus for me. Tourist stampede is a daily event)Gym: Just renovated as of May 2015. Big, bright and new on the 2nd floor (or they call it the Ritz Pavillon)....Pool: small pool but I didnt use it when I was there so I cant really comment. Laundry: They dont have washer and dryer in the room. You have to go to the second floor for that. It is a major inconvenience for me. However, you may look it at the bright side. The laundry room is next to the gym so you can force yourself to the gym while washing cycle is at work.Overall: If quiet environment is your priority, skip this. If hustling and bustling is your scene, then this maybe a choice. Because of the noise and the behemoth size, I can only give it a 3 stars vs some other apartment I have lived in NYC.

Doorman and concierge building. Staff is always courteous and prompt with maintenance. Gym is currently under renovation, but a temporary gym is open. Pool hours are limited, but available still. Laundry facility on-site and convenient to most trains. Spacious living area, balcony and plenty of closets. Grateful for the AC on those muggy summer days. Noise level can sometimes be loud, but it's NYC!

Great building I wish I had the cash actually live in this place. Located on 48th and in prime hella kitchen the location is prfect. The buildibg abd apartments are also very nice and the doormab and security are top notch. well aware of everyone coming in and out and very friendly.