No brokers fee's, really good price for the space, convenient for the Q train. Gym, pool, roof decks, and lounge area (at a cost - but reasonable)
Occasional elevator slowness and wait times - lots of floors and only 3 elevators. Have had weird/rude experiences with the various doormen
< 1 Year
Close to Q train, so nice to be first stop and always get a seat.
Great stove, dishwasher, fridge and microwave! All work so well!
Price is fair for NYC
Size of apartment and layout is nice
Great windows and light
Most residents are young, clean professional and friendly
Lots of babies and families
Lots of dogs
Gym is nice
Smells toxic due to cleaning and bug spraying often
A few crazy and less desirable people live there, but just ignore it.
Ugly and outdated building from outside and some common spaces
We are very happy here.
Gym, Pool, MOST FRIENDLY doormen in the world, timely package room, huge apartments, great maintenance staff, amazing light in the apartments
Constant construction in the building, old heater units that make tons of noice, parkay flooring, ugly lobby
The Biltmore Plaza
155 East 29th Street, New York, NY, 10016
I give this one star because the 1-bedroom apartment we lived in was nice - no noise issues.
This is actually in reference to Biltmore Plaza - the sister property of Windsor court, 2 blocks away and managed by the same company.I have never been happier to leave a place. The doormen are not friendly, unless maybe you've lived there a while and bribed them well over the years. They don't know how to take instructions clearly, and look at everyone like a criminal when they walk through the door. I had one incident where I left instructions for them to give my keys to someone. The guy didn't understand my directions, which were pretty clear with both parties names on it, and refused to give my keys. My guests were stranded and had to get a nearby hotel, which I ended up paying for. Now lets talk about management. They only care about money. The closet door in our bedroom was installed too tight, making it difficult to open and close the door. Eventually it chipped away at the bottom corner of the door so we called management to fix it. Sure enough the maintenance guys came up and saw that the doors were installed too tightly and LOOSENED THE OTHER ONE, while replacing the one with damage. What did w see on our rent invoice the following month? A charge for $120. I emailed the property manager to dispute it, and he asked me to call their office the following day. I called, left a message, and never heard back. Every month thereafter this charge was on our rental invoice, and was eventually deducted from my deposit. When they have your deposit they sort of have you hostage. A returned call or email would have at least shown some courtesy on their part. Bottom line, I never felt like I was at 'home' when I lived there. I felt like I was paying entirely too much to live in someone else's domain. Two doormen all day long is overkill, esp when they aren't the friendliest. I'd prefer they put dogs there so at least you feel welcome when you get home! NYC has become an arrogant city with it's rental prices and Ogden Cap is right at the heart of it. Also, we paid a whopping $3455 for our one bedroom apartment, and noticed that they raised it to $4100 after we left. That is not just insanity, that is rape. Shame on this company. Nothing good will come of this place.
151-155 East 31st Street, New York, NY, 10016
I'm not sure exactly why there are such bad reviews for Windsor Court. This is my second year living here and I have to say everything has been awesome. First off, location is prime! Steps away from the six train, across the street from trader joes and just overall very accessible to go anywhere in the city especially if it's on the east side.My experience signing a lease here was also pretty seamless....besides needing a ridiculous amount of documents to show income etc. And needing to make 50x the rent and not the usual 40x. The apartment we rented is a one bedroom flex and we did it without a broker as I saw the apartment online on the website. We put up a wall (they make you use one company) that cut our living room in half so it makes a small but cozy living space.All the staff is AMAZING and maintenance here is #1. Not that I've had many things go wrong in my apartment, but they fix it within the day. I've been super happy with the apartment and everyone who works for the building.
Cons: they charge 19 dollars for a guest to go on the roof/gym which I think is way too high considering how much we pay to live here, I wish they had more than one washing machine per floor, they are very strict about moving furniture in the elevator so beware and call AHEAD
What kind of apartment charges $19 per guest per visit when you pay over $4500 a month + amentities... pathetic
I've lived in Windsor Court for 6 years and have always paid my rent on time. Now I am moving out and the property manager REFUSED to allow me to reserve the service elevator to move out. Yes, I waited until the last minute to make that reservation - but it's an elevator. I should have the right to reserve it to move my belongings out. When I asked her for a solution, she told me I could extend my lease for a week (and pay) to move my stuff out - since SHE WILL NOT allow me to use an elevator to move it out before the end of the month. I loved living in my apartment here - but the property management staff is terrible. Awful customer service. Rude, nasty and make living here a nightmare dealing with them.They also charged us a $50 fee and when I asked what it was for, they said they had no idea.I have never in my life been spoken to as rudely as they have spoken to me. For the amount you pay to live here, you should be allowed to reserve a 10 minute time block to move your belongings out of the place.
Very happy thus far and the yard has been a great asset for us. Much much much better than my last residence which was worse than awful. Kudos WC, keep it up.
We have maintained an apartment here since early 2015 as my husband worked in Manhattan. We will be moving out at the end of this month to return to our home in Canada. Apartment reviews in large buildings are tricky because if you have a bad neighbour it can really taint your experience. Living on top of one another is tricky. However we found our experience at Windsor Court to be solid. We had a flex 3 bdrm. on the 31st floor with a stunning view. It was just the two of us so we felt like we had enough space - about 1,000 sq. ft. There was nothing fancy to our apartment but we did grow to love the convenience of Kips Bay. We also appreciated the doormen, who have all been around for a long time ( they are unionized), the front desk and the package room. Everyone was great to us. When we needed something fixed it was done quickly and special requests were handled promptly. Our neighbours were also very quiet and respectful. We did not have people partying all hours and contrary to what some may think there are many older people as well as families who live in this building (155) - perhaps they can't see us :) We loved the light in the building and the kitchen was adequate. This wasn't our main home but we throughly enjoyed our time here.
The biggest complaint we had was the gym above us. It could be noisy and our complaints were never really dealt with by management there. We were offered another apartment in the building by Windsor Court however we declined as we knew we would only stay for 2 years.
If I could give Windsor court negative stars, I would. The absolute worst building I have ever experienced in NYC (I have been living here for 5+ years). SO overpriced, the apartments are loud, bright & noisy (can't sleep past 8), the doormen are arrogant & make you feel uncomfortable every single time you walk in the building. If you have guests (such as a girlfriend that comes in every single night & they recognize but pretend not to) the doormen Will make them feel uncomfortable as well & ask for multiple forms of ID- I understand safety in a building but this is just excessive abuse of power & unacceptable. You have to PAY per month an extra $70 or $20 per day to use the SHITTY gym & "pool" (lap pool only- no lounging). Complete rip off. Do not even consider living here.
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