A brand new floor wide gym is being built, near every great subway, good elevator system, can put up walls to the ceiling.
Cons:
EVERYTHING. Doormen are rude, management will not talk to you unless you are there to pay rent, the floors were falling apart, there are very few AC units in the apartments, maintenance always tells you that you do not have an issue, location is terrible, no supermarkets near, raise rent every year.
Left after 7 years of living in the apartment. Here are some good and bad experiences, I'll start with the positive:
- Location: this is the ideal location if you're are a social butterfly as Almost all the subway lines are available for you to get a quick change and touch up after dinner to head to nightlife. Penn station right round the corner. Shopping next door and right across the street. Extremely Convenient.
- View: Rooftop view of the Empire State and annual Macy's thanksgiving parade.
- Restaurant: Asian restaurants with K-town right round the corner, starting 2016 more restaurants and speakeasies to hang out or people watch such as The Smith, Trademark Taste&Grind, Friedman's
Cons:
Here comes the negative:
- Management: Unresponsive and always want you to see them in their office and since
they only work 9-5, you will have to take time off work to resolve issues. My check was
lost and I was charged a late fee.
- Doorman/Mailroom: while most of the doorman are lovely, a few of them are unhelpful,
lazy and rude. A few times mails go missing and no specific break time, so you might
need to check a few times if there is anyone attending the mailroom. They will not help
accept dry cleaning or if your friend want to drop something off for you while you are not
home, defeating the purpose of a doorman.
- Noise level: while you may think ambulance sirens are a norm for manhattan, you may
want to rethink. Other buildings in the area have better noise insulation and no sirens
could be heard in the apartment.
- Roaches and bedbugs: while my unit was free from these bugs and roaches, Beware
that some units are infested. Check the nyc bedbugs reports
- Old and rusty pipes: the water are yellowish and sometimes brown. Toilet are often
clogged due to old pipes.
Few buildings can rival Herald Towers when it comes to breeding contempt and ill will in
their tenants. I have to assume that any positive reviews come from college students
whose mommy and daddy are paying their rent. Adults who sign a rent check usually
end up moving out in disgust. I'd also ignore the glowing reviews that relate to the leasing
office. Really? The salespeople who make their living by getting you to sign a lease were
super niceand helpful??? Shocker. Do yourself a favor and steer clear.
I've been living in this building for about 4 years and I have experienced a lot
of ups and downs while living here.
Location - Herald Towers is in the middle of everything. All major subways, stores
and restaurants. You cannot beat the the location (however there are a ton of
tourists and it is always crowded)
Concierge - everyone that works here is really great. They are friendly and warm
entering and exiting the building. They also manage the package room and I have
always had great experiences with them
Gym - a new gym was recently opened on the 24th floor and it is extremely
spacious with all new machines
Lounge - the lounge is also new - it is a nice area to hang out and they occasionally
supply breakfast and have events for the residents
Roof - recently a new roof access was added and there is not a limit on guests,
big plus
Cons:
Bugs, bugs, bugs! I am extremely clean, do not leave food around and I am constantly
finding dead cockroaches in my apartment. Management is good about exterminating
bi-weekly, however bugs are still found. It is pretty gross
Package Room - While its great there is a package room, they are almost never open. It
is extremely difficult to coordinatepicking up packages because of this.
While living there -
Pros: Convenient location, Chris, Jenson, and Tori are our favorite doormen,
package room, Affordable living if you split with multiple roommates, good views.
Regular exterminator services. Laundry in buildling. Trash collection on every floor.
Appreciate the festive events they host in the penthouse lounge.
Cons:
Cons: Package room consistently rejects packages because they're out of room,
including turning away important wedding deliveries (including my groom's tux). Getting
this apartmentwas a battle, and we were treated with disrespect by the leasing office.
dumbest building that lets you in without ID if you just walk past the doormen. but when
you try to be proper and ask to check in, they bar you and question your presence.
literally had to wait for my friend in their sofa-less lobby. wouldn't even let me tell them a
room # and name to let me in. rudest doormen ever. not responsible, just rigid and rude.
WORST MWORST MANAGEMENT EVER!!!!! AVOID THIS
PLACE!!!!!
I've lived here for three years and I was deducted more than $25,000 as deposit when I
first moved in in 2014. When they raised the price again for my tiny 1br. I decided that I
can't afford it anymore. They told me the deposit will be returned in4-6 WEEKS
STARTING JULY 1 AND NOW IT'S the 15TH WEEK, STILL HAVEN'T RECEIVED IT!!!!
I have sent more than 20 emails/calls, most of them are just IGNORED......I understand
that Jessica has a lot of work to do but seriously? NO CHECK NO MESSAGE NO INFO
THEY JUST DONT GIVE A DIMEANAGEMENT EVER!!!!! AVOID THIS PLACE!!!!!
Living in Herald Towers was great. Would recommend to friends.
1. The building is rented out at a good price (for NYC)
2. The building has a lot of amenities (rooftop, gym, game room, laundry service)
3. Location is very convenint
4. Friendly doorman (those guys were awesome) and on-call attentive staff
5. Front desk was extremely helpful during the move-in,move-out process
Update: It is May 2017 and there's a construction crew down the hall which has been
renovating an apartment for a week. By the smell in the hallway, they've been
chainsmoking 7 packs a day. The entire hallway reeks of cigarette smoke and it's wafting
into my apartment, even behind closed doors. So I can choose between 1) open
windows to get some fresh air and have it be blazing hot humid NY summer or 2) Have
the windows closed, have AC on, and inhale cigarette smoke all day. Literally starting to
feel sick and get headaches so I purchased a HEPA air filter at my own cost. Emailed
management but not really expecting much here. Glad I'm moving out soon.
I'd give it ZERO stars if there was an option for it. The Management Office is beyond
rude and inefficient. Every other advantage of location etc is pretty much nullified by the
management staff. The intercom doesn't work, there is brown water in the bathroom, bug
infestation in the building and a host of other problems that the management office just
refuses to deal with and are extremely rude with you when you ask them to fix the
problems. STAY AWAY!
Herald Towers
50 West 34th Street, New York, NY, 10001
Former Tenant: 2017 - 1-2 Years
A brand new floor wide gym is being built, near every great subway, good elevator system, can put up walls to the ceiling.
Cons:EVERYTHING. Doormen are rude, management will not talk to you unless you are there to pay rent, the floors were falling apart, there are very few AC units in the apartments, maintenance always tells you that you do not have an issue, location is terrible, no supermarkets near, raise rent every year.
Herald Towers
50 West 34th Street, New York, NY, 10001
Former Tenant: > 5 Years
Left after 7 years of living in the apartment. Here are some good and bad experiences, I'll start with the positive:
- Location: this is the ideal location if you're are a social butterfly as Almost all the subway lines are available for you to get a quick change and touch up after dinner to head to nightlife. Penn station right round the corner. Shopping next door and right across the street. Extremely Convenient.
- View: Rooftop view of the Empire State and annual Macy's thanksgiving parade.
- Restaurant: Asian restaurants with K-town right round the corner, starting 2016 more restaurants and speakeasies to hang out or people watch such as The Smith, Trademark Taste&Grind, Friedman's
Cons:Here comes the negative:
- Management: Unresponsive and always want you to see them in their office and since
they only work 9-5, you will have to take time off work to resolve issues. My check was
lost and I was charged a late fee.
- Doorman/Mailroom: while most of the doorman are lovely, a few of them are unhelpful,
lazy and rude. A few times mails go missing and no specific break time, so you might
need to check a few times if there is anyone attending the mailroom. They will not help
accept dry cleaning or if your friend want to drop something off for you while you are not
home, defeating the purpose of a doorman.
- Noise level: while you may think ambulance sirens are a norm for manhattan, you may
want to rethink. Other buildings in the area have better noise insulation and no sirens
could be heard in the apartment.
- Roaches and bedbugs: while my unit was free from these bugs and roaches, Beware
that some units are infested. Check the nyc bedbugs reports
- Old and rusty pipes: the water are yellowish and sometimes brown. Toilet are often
clogged due to old pipes.
Herald Towers
50 West 34th Street, New York, NY, 10001
Former Tenant: 1-2 Years
None I can think of.
Cons:Few buildings can rival Herald Towers when it comes to breeding contempt and ill will in
their tenants. I have to assume that any positive reviews come from college students
whose mommy and daddy are paying their rent. Adults who sign a rent check usually
end up moving out in disgust. I'd also ignore the glowing reviews that relate to the leasing
office. Really? The salespeople who make their living by getting you to sign a lease were
super niceand helpful??? Shocker. Do yourself a favor and steer clear.
Herald Towers
50 West 34th Street, New York, NY, 10001
Former Tenant: 4-5 Years
I've been living in this building for about 4 years and I have experienced a lot
of ups and downs while living here.
Location - Herald Towers is in the middle of everything. All major subways, stores
and restaurants. You cannot beat the the location (however there are a ton of
tourists and it is always crowded)
Concierge - everyone that works here is really great. They are friendly and warm
entering and exiting the building. They also manage the package room and I have
always had great experiences with them
Gym - a new gym was recently opened on the 24th floor and it is extremely
spacious with all new machines
Lounge - the lounge is also new - it is a nice area to hang out and they occasionally
supply breakfast and have events for the residents
Roof - recently a new roof access was added and there is not a limit on guests,
Cons:big plus
Bugs, bugs, bugs! I am extremely clean, do not leave food around and I am constantly
finding dead cockroaches in my apartment. Management is good about exterminating
bi-weekly, however bugs are still found. It is pretty gross
Package Room - While its great there is a package room, they are almost never open. It
is extremely difficult to coordinatepicking up packages because of this.
Herald Towers
50 West 34th Street, New York, NY, 10001
Former Tenant: 1-2 Years
While living there -
Cons:Pros: Convenient location, Chris, Jenson, and Tori are our favorite doormen,
package room, Affordable living if you split with multiple roommates, good views.
Regular exterminator services. Laundry in buildling. Trash collection on every floor.
Appreciate the festive events they host in the penthouse lounge.
Cons: Package room consistently rejects packages because they're out of room,
including turning away important wedding deliveries (including my groom's tux). Getting
this apartmentwas a battle, and we were treated with disrespect by the leasing office.
Herald Towers
50 West 34th Street, New York, NY, 10001
Visitor Tenant:
None I can think of.
Cons:dumbest building that lets you in without ID if you just walk past the doormen. but when
you try to be proper and ask to check in, they bar you and question your presence.
literally had to wait for my friend in their sofa-less lobby. wouldn't even let me tell them a
room # and name to let me in. rudest doormen ever. not responsible, just rigid and rude.
Herald Towers
50 West 34th Street, New York, NY, 10001
Former Tenant: 3-4 Years
None I can think of.
Cons:WORST MWORST MANAGEMENT EVER!!!!! AVOID THIS
PLACE!!!!!
I've lived here for three years and I was deducted more than $25,000 as deposit when I
first moved in in 2014. When they raised the price again for my tiny 1br. I decided that I
can't afford it anymore. They told me the deposit will be returned in4-6 WEEKS
STARTING JULY 1 AND NOW IT'S the 15TH WEEK, STILL HAVEN'T RECEIVED IT!!!!
I have sent more than 20 emails/calls, most of them are just IGNORED......I understand
that Jessica has a lot of work to do but seriously? NO CHECK NO MESSAGE NO INFO
THEY JUST DONT GIVE A DIMEANAGEMENT EVER!!!!! AVOID THIS PLACE!!!!!
Herald Towers
50 West 34th Street, New York, NY, 10001
Former Tenant: < 1 year
Living in Herald Towers was great. Would recommend to friends.
Cons:1. The building is rented out at a good price (for NYC)
2. The building has a lot of amenities (rooftop, gym, game room, laundry service)
3. Location is very convenint
4. Friendly doorman (those guys were awesome) and on-call attentive staff
5. Front desk was extremely helpful during the move-in,move-out process
None I can think of.
Herald Towers
50 West 34th Street, New York, NY, 10001
Former Tenant: 1-2 Years
None I can think of.
Cons:Update: It is May 2017 and there's a construction crew down the hall which has been
renovating an apartment for a week. By the smell in the hallway, they've been
chainsmoking 7 packs a day. The entire hallway reeks of cigarette smoke and it's wafting
into my apartment, even behind closed doors. So I can choose between 1) open
windows to get some fresh air and have it be blazing hot humid NY summer or 2) Have
the windows closed, have AC on, and inhale cigarette smoke all day. Literally starting to
feel sick and get headaches so I purchased a HEPA air filter at my own cost. Emailed
management but not really expecting much here. Glad I'm moving out soon.
Herald Towers
50 West 34th Street, New York, NY, 10001
Former Tenant: < 1 year
None I can think of.
Cons:I'd give it ZERO stars if there was an option for it. The Management Office is beyond
rude and inefficient. Every other advantage of location etc is pretty much nullified by the
management staff. The intercom doesn't work, there is brown water in the bathroom, bug
infestation in the building and a host of other problems that the management office just
refuses to deal with and are extremely rude with you when you ask them to fix the
problems. STAY AWAY!