Brookfield Properties

Such a nice residence. Great view. Friendly neighbors. Good place to access. Safety area. Convenient transportation. Best apartment in New York.

This holiday season I got an email from residentAtEugene@gmail.c… who claims to be a resident asking us with to tip the staff (with a detailed list of names of all staff members), saying: "Just know that the staff will know who tipped them and who didn't during the holidays. If they treat you poorly next year that is not my fault. " I don't know if this is a real resident or a member of the management (if it's a real resident then it is also curious how he/she got my email address) but I sure don't appreciate being threatened. Apart from that, the building is pretty decent. My main concern is that my neighbor who smokes weed and plays party music everyday (it's like living next to a night club). I have reported to management multiple times and and even called 311, but it never got resolved (even though it's claimed to be a smoke free building).

The apartment and building itself is nice but the management is very disorganized and it seems they don't have much experience. On the day we moved in, the elevators were broken for a few hours... that was the first sign followed by many more occasions in the past month since we have been living here. Within the first week of living in the building we realized the dishwasher also didn't work and the air conditioner was not calibrated correctly. There must also be a defect in the walls or poor construction because at times the apartment bedroom smells like pot. we brought this up to management over 3 times and nothing is done. there is an $800 pet fee as well. Like many other NYC management companies (especially this one...), prepare yourself to be nickel and dimed (or should I say Grant and Benjamined).

I have lived in lots of apartment buildings in NYC but this has by far been my best experience. The leasing office really tries to foster a sense of community through building events and social gatherings (bbq, paint nite, movie nights, happy hours, etc). The office is great - they've gone the extra mile for me on numerous occasions and they seem to really care about its residents. The doormen also always remember your name.Would have given a five star rating were it not for: 1) the entrance that seems to be perpetually under construction (seems like it shouldn't take as long as it has?) and 2) the gym that can hardly be called an "amenity"In terms of apartment, the units are nice, and the washer/dryer is a blessing. We really like our space though are paying top dollar for it. The one complaint within the unit is the hybrid microwave/oven is really confusing to figure out and is a little small for an oven. Otherwise, we're really happy with the building/apartment, the area (seaport is great!), and proximity to all kinds of public transit (not to mention three grocery stores within a one block radius)

Great location, nice building, crappy appliance installation. They connect a $1000 washer to a $25 part that keeps breaking, and then blame me for not knowing how to use a washer. Once? Ok. But again? Laundromat here I come, even though I pay astronomical rent.

The overall grade of living here is just great.We recently moved and the staff has been great to us, the amenities are incredible and I can say this is indeed a luxury rental.They also organize network events for our community which is extra added value.When I initially saw the below comments on this building I thought there were some problems here, probably those comments are very old or based on isolated bad experiences.

While everything LOOKS nice, the quality is very poor. The elevators are ALWAYS ALWAYS broken - leading to egregiously long wait times. When we specifically asked the question at lease signing (based on yelp reviews), we were sworn that was an issue with the previous management company. In the year I have lived there, one elevator (out of two) has been down at least a FEW dozen times. I don't understand why this is complicated - but they don't do anything about it, don't offer anything to the tenants to compensate, and they just continue to break time after time. They are quick to service little broken things in the apartment (which happens very often), but if the quality was high, things wouldn't break this often. Nice aesthetically, but poor quality.

I just moved into 15 Cliff and wanted to post that everything went super smooth and cannot say enough about how nice the building staff has been. Everyone is extremely friendly and goes out of their way to help.

After living in NYC for over 5 years I can say 15 Cliff and their management team is top notch. Everything about them has been a premium experience; from their amazing front door team to any quick fixes in the apartment (shower clog, etc). They respond quickly and help us with every need that we have. I could not recommend a better building to live in in FIDI!!

15 Cliff is simply amazing! Staff is always helpful and polite, and the amenities are simply outstanding. I would recommend it to everyone!!!